Project Planning and Monitoring Tool

The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

Focus Group Facilitation Guide Driver Definitions

This printable handout can be used during a focus group activity to remind your staff of the drivers that contribute to employee engagement.

Leadership Competency Library

This comprehensive leadership competency library will help you select and develop your technical leadership competencies.

EXM Setup Guide

This guide will help you set up your Employee Experience Monitor survey and configure it for your specific team's needs.

EXM Training Guide for Managers

This is a comprehensive reference guide to empower your management team to access and use the Employee Experience Monitor online dashboard.

People Analytics Strategy Template

Use this template to capture the information compiled by following the steps in the people analytics checklist.

IT Departmental Values Survey

Use this tool to understand what values are reflected in the actions and behaviors of employees as part of the cultural assessment.

IT Culture Diagnostic

The IT Culture Diagnostic tool assesses various aspects of your department's culture using a series of questions regarding environment, policies, procedures, and behaviors.

Culture Facilitation Guide for Leaders

Leaders have acknowledged the impact that culture has on organizational climate. Use this template to guide managers through facilitation meetings with their teams that...
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