Digital Customer Experience Committee Charter

Use this charter template as a baseline to create your Digital Customer Experience Committee for service-aligned governance.

Product Family Governance Committee Charter

Use this charter template as a baseline to create your Product Family Governance Committee Charter for product-aligned governance.

Business Case Intake Template

Create a repeatable process to support business projects by adapting this template to suit your organization's needs and culture.

Optimize Governance Executive Presentation

Leverage this template to communicate your new governance framework to executive stakeholders.

Optimize Governance Primer

​This primer provides an overview of key elements of a strong governance framework. It can be leveraged at the outset of a governance redesign to educate key stakeholders...

Optimize IT Governance for Dynamic Decision-Making Workbook

Use this workbook to document outcomes of activities and brainstorming sessions conducted as part of the blueprint Optimize IT Governance for Dynamic Decision-Making.

Reputation Equals Revenue

What the Professional Services CIO should consider when seeking to sustain revenue and reputation through the support of professional ethics in a world where automation...

Visualize the IT Operating Model

Visualizing the IT operating model is often overlooked but is a critical step in defining how the organization will reach its vision and deliver critical objectives. It...
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Visualize the IT Operating Model – Phases 1-4

This storyboard provides you with a step-by-step process of selecting and customizing the right IT operating model for your organization.

IT Operating Model Executive Summary Section

This template helps visualize the new IT operating model and support communication efforts on changes.
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