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Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.
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This tool will help you assess your current and target PPM capability levels, explore tool options, and analyze costs and benefits.
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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A template for planning your communications with stakeholders.
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Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage and mitigate employee...
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Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...
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This Transition Plan Template is designed to help you develop and document action items, communication timelines, roles and responsibilities, and other elements of the...
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The IT Knowledge Transfer Risk Assessment Tool is used to identify the risk profile of knowledge sources and the knowledge they have.
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Use this tool to help create a repository of risk events as they would apply to the organization.
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Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
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