AI Transformation Brief – March 2026

The latest news from AI Big Tech vendors Anthropic, OpenAI, AWS, Google, and Microsoft Azure, plus the latest industry news and a brief review of an organization benefiting...

IBM’s Smartest AI Infrastructure Move Since Red Hat

IBM's approximately $11-billion acquisition of Confluent is less about Apache Kafka itself and more about owning the enterprise-grade, real-time data layer that supports...

Knowledge Area Transfer Plan

Organize your knowledge transfer tactics with this Excel-based template.

Critical Knowledge Identifier

This practical Excel-based tool helps you evaluate and determine what knowledge is most critical to the success of the organization.

Knowledge Assessment & Action Plan

A practical guide for taking inventory of critical knowledge areas and assessing individual level of expertise.

Knowledge Transfer Tactics Library

Use this PPT-based resource to select the right transfer tactic for the type of knowledge and understand how to enhance traditional methods with AI.

From CPQ to Control Plane: How Conga Is Reassembling Enterprise Commerce

Conga is making a deliberate bid to become the control plane for enterprise commerce, not just a CPQ vendor with adjacent features. The PROS acquisition closes a structural...

Conga Acquires PROS as Part of Rebrand and Expanded Commerce Coverage

Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct...

Service Catalog Design Tool

A ready-made service catalog that accelerates catalog setup and surfaces meaning insights.

Service Catalog Strategy Document

A PowerPoint-based framework for building a custom service proposal to communicate and market your catalog.
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