|
The XaaP trend is primarily driven by the convergence between the concept of open data and the proliferation of the Application Programming Interface (API).
|
|
|
The Autonomous Machines trend is driven by advances in robotics automation, UAV/drone proliferation, and the advent of self-driving vehicles.
|
|
|
Distributed Validation is driven by the convergence between crowdsourcing, tokenization, and the blockchain.
|
|
|
Adaptive IT is driven by the interplay of governance, sourcing, processes, and organizational structure which facilitate the delivery of technology services to internal...
|
|
|
Decentralized Making is a trend driven by advances in 3D printing and the desire to move towards a more distributed system of manufacturing.
|
|
|
Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...
|
|
|
The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...
|
|
|
This workbook guides the development and creation of service metrics that are directly tied to business objectives.
|
|
|
This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...
|
|
|
Manage your IT processes and procedures effectively by leveraging Info-Tech’s research on IT policy management and implementation. Each of these ten policy pieces...
|
|
