Use this template to document the journey maps you create in working sessions with your design team.
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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Supporting the technological needs of public administrations is difficult. Maintaining high levels of IT service and support is even more challenging without adequate...
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This template will help you compose a comprehensive PPM strategy. It includes an executive brief to establish the need for PPM, a plan for process improvement, and an...
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This tool will help you assess your current and target PPM capability levels, explore tool options, and analyze costs and benefits.
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CIOs must engineer IT popularity and satisfaction by leveraging an understanding of psychological concepts in order to create hit products. Otherwise, they risk being...
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Understand why a benefits realization process will enable IT to be perceived as a strategic partner instead of as a cost center.
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Establish a benefits realization process to unify your organization's perspective of what's valuable in the organization, improve cost misallocation, and turn IT into a...
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Ensure that all key strategic stakeholders hold a current understanding of what is valuable to the organization and a sense of what will be valuable based on future needs.
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This template can be used to document your organization's business value drivers, along with the mission and vision of the organization.
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