Storyboard: Bridge the Gap between Service Management and Disaster Recovery

DRPs often focus on major events and don't adequately address less dramatic causes of service interruptions. Incorporate DR scenarios and timelines into service...

Severity Definitions and Disaster Recovery Timeline Template

This template provides a framework for updating severity definitions to account for DR scenarios and meet DR timeline requirements.

Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service management have fewer extended...

Chief Risk Officer

The role of the Chief Risk Officer is to directly assess and holistically manage all aspects of risk brought to bear on the enterprise by IT security and...

IT Time Tracking Tool

Use this tool to map employees to the roles they perform. Estimate the number of employees needed to meet present or future workloads and identify where the organization...

When looking at app PM methodologies, what considerations should I make?

When we begin to look at project methodologies, best practices for running projects, many businesses are turning to Agile or Agile-like methods in order to find success...

Do you have an overview of the requirements management market?

Requirements Management Solutions are essentially a very focused subsection of the more complete ALM suite of tools. A truly comprehensive approach to traceability would...

As a professional services firm, how do I manage my development environment from an organizational and methodological perspective?

Learn how to manage application development to focus on consistency and following standard tools, environments, and techniques.

Advanced Business Change Description Template

To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...

Data Steward

Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us