CIO - Videos

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EXM Dashboard Demo

This video will walk you through the features of the Employee Experience Monitor online dashboard.
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EXM Setup Video Guide

This video guide will walk you through the setup process to launch your Employee Experience Monitor survey.
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EXM Dashboard Video Guide for Managers

This video is an introduction for managers who will be accessing the Employee Experience Monitor dashboard.
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Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage...
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Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service...
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Applications Cost Management

This video introduces some of Info-Tech's new research on controlling application related costs in IT. Applications typically account for about...
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Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and...
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Take Control of Your Infrastructure Metrics

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who...
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IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on...
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