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This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
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The purpose of this tool is to aid managers in determining the level of impact a change will have on their staff.
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The Organizational Change Impact Assessment Tool outlines the impact of the change in your organization.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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Use this PowerPoint template and example to create your own IT budget executive presentation.
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Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.
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Use this dashboard to track your quality management metrics.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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Leverage this template to prioritize key tasks and highlight key dependencies for your optimized governance implementation.
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A comprehensive tool that tracks identified stakeholders, analyzes them based on influence, interest, and support, and dynamically outputs a visual stakeholder map, a...
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