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Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
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1
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Internal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls.
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1
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Responsibilities for governance of the internal controls system should be integrated into the risk management and overall governance function of the IT organization. Use...
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2
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Self-assessments of the system of internal control should be aligned with the risk assessment process and completed at least annually or upon any major change to the...
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1
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Track your stakeholders and their support position for your project.
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1
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The IT Knowledge Transfer Project Charter Template is used to communicate the value and rationale for knowledge transfer to key stakeholders.
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2
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The IT Knowledge Transfer Plan Template is used to determine the most effective knowledge transfer tactics to be used for each knowledge source.
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7
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The IT Knowledge Identification Interview Guide Template is used to provide a framework to conduct interviews with knowledge sources to extract the information they have
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1
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The IT Knowledge Transfer Roadmap Presentation Template provides a vehicle used to communicate IT Knowledge Transfer recommendations to stakeholders and gain buy-in.
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4
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This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.
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3
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