CIO - Storyboard

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.

Establish an Effective IT Steering Committee – Phases 1-4

Leverage Info-Tech’s process and deliverables to see dramatic improvements in your business satisfaction by effectively establishing an IT steering committee.

Establish an Effective IT Steering Committee – Phase 1: Build the Steering Committee Charter

This phase of the blueprint, Establish an Effective IT Steering Committee, will help you build your IT steering committee charter.

Establish an Effective IT Steering Committee – Phase 4: Define the Prioritization Criteria

This phase of the blueprint, Establish an Effective IT Steering Committee, will help you build a project intake and prioritization process.

Establish a Foresight Capability – Phase 1: Signal Gathering

A signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better...

Establish a Foresight Capability – Phase 2: Trends and Drivers

Trends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be...

Establish a Foresight Capability – Phase 3: Scenario Building

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will...
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