CIO - Storyboard

Build a Strategic Workforce Plan – Phase 2: Analyze Workforce Needs

Your workforce is more than the jobs you have. For a holistic picture, you need to consider your organization’s culture, competencies, and potential.

Embed Business Relationship Management in IT – Phases 1-5

This blueprint helps you to establish a relationship with your stakeholders, both within and outside of IT. You’ll learn how to embed relationship management throughout...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

Build an IT Employee Engagement Program – Phases 1-3

Leverage Info-Tech’s Engagement Diagnostic and Deliverables to see dramatic improvements in staff engagement, retention, and productivity.

Improve Employee Engagement to Drive IT Performance – Phase 2: Analyze Results and Ideate Solutions

This phase of the blueprint will help you interpret and present the results of your engagement survey.

Implement IT Chargeback – Phase 1: Launch

In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...

Implement IT Chargeback – Phase 4: Revise

In the revise phase, you will gather and analyze feedback from business owners. Necessary modifications will be made to the chargeback model and the implications will be...

Reduce IT Spend at Small Enterprise Organizations Storyboard

Cost control is a necessary part of effective IT governance. It’s also a smart general business practice. Use the research to identify cost cutting initiatives and...
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