CIO - Storyboard

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 3: Identify Underpinning Services

This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Reduce IT Spend at Small Enterprise Organizations Storyboard

Cost control is a necessary part of effective IT governance. It’s also a smart general business practice. Use the research to identify cost cutting initiatives and...

Build an IT Risk Management Program – Phases 1-3

Risk is an unavoidable part of IT. And what you don't know, CAN hurt you. The question is, do you tackle risk head-on or leave it to chance? Get a handle on risk...

Build a Business-Driven IT Risk Management Program – Phase 1: Review IT Risk Fundamentals and Governance

Review the foundations of IT risk management and establish a robust governance framework.

Build a Business-Driven IT Risk Management Program – Phase 2: Identify and Assess IT Risk

Identify and assess IT's greatest risks.

Build a Business-Driven IT Risk Management Program – Phase 3: Monitor, Communicate, and Respond to IT Risk

Establish monitoring responsibilities, develop risk responses, and communicate your risk priorities to the business.

Implement an IT Chargeback System – Phases 1-4

This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.

Implement IT Chargeback – Phase 1: Launch

In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...
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VL Methodology