CIO - Storyboard

Storyboard: Establish an Effective System of Internal IT Controls to Mitigate Risks

This Blueprint will help you establish a well-designed system of internal controls that helps the IT department operate as intended by mitigating its greatest risks.

Redesign Your IT Organizational Structure – Phases 1-4

A step-by-step process to create a new organizational structure that considers foundational elements such as drivers and context to clearly define the need.

Establish Realistic IT Resource Management Practices – Phases 1-3

This storyboard will help you develop practices to promote and maintain accurate resourcing data, while developing tactics to continually inform decision makers’...

Storyboard: Take Control of Compliance Improvement to Conquer Every Audit

This blueprint walks a CIO through the compliance cycle in an effort to improve compliance, reduce compliance costs, and bring value to the business through targeted...

Develop a Project Portfolio Management Strategy – Phases 1-3

This storyboard will help you develop a PPM strategy to better support project governance and maximize the value of your project portfolio with Info-Tech's PPM thought model.

Develop Meaningful Service Metrics – Phases 1-3

Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...

Develop Meaningful Service Metrics to Ensure Business and User Satisfaction – Phase 1: Design the Metrics

This phase of the blueprint has two components. First, the appropriate service metrics must be identified based on business needs. Second, the identified metrics must...

Develop Meaningful Service Metrics to Ensure Business and User Satisfaction – Phase 2: Design Reports and Dashboards

The design of service metrics reporting is critically important. You must present the right information in the most interesting and stakeholder-centric way possible to...

Develop Meaningful Service Metrics to Ensure Business and User Satisfaction – Phase 3: Implement, Track, and Maintain

To implement the service metrics program, run a pilot with a smaller sample of defined service metrics. Continuously validate your approach and make refinements to the...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program

Build program requirements and design standard templates that will unite IT quality.
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