CIO - Storyboard

Maximize Business Value from IT Through Benefits Realization – Phase 1: Understand Business Value

Ensure that all key strategic stakeholders hold a current understanding of what is valuable to the organization and a sense of what will be valuable based on future needs.

Maximize Business Value from IT Through Benefits Realization – Phase 2: Incorporate Benefits Realization into Governance

Establish the process to evaluate spend on IT initiatives based on expected benefits, and implement the methods to monitor how well the initiatives achieve these benefits.

Maximize Business Value from IT Through Benefits Realization – Phase 3: Ensure an Accurate Reference of Value

Re-evaluate, on a consistent basis, the accuracy of the value drivers stated in the value statement with respect to the organization’s current internal and external...

Apply Design Thinking to Build Empathy With the Business – Phases 1-2

This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.

Apply Design Thinking to Build Empathy With the Business – Phase 1: Research

This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...

Apply Design Thinking to Build Empathy With the Business – Phase 2: Map and Iterate

This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...

Establish Realistic IT Resource Management Practices – Phases 1-3

This storyboard will help you develop practices to promote and maintain accurate resourcing data, while developing tactics to continually inform decision makers’...

Balance Supply and Demand with Realistic Resource Management Practices – Phase 1: Take Stock of Organizational Supply and Demand

This phase of the blueprint, Balance Supply and Demand with Realistic Resource Management Practices, will help you assess the current state of your resource management...

Balance Supply and Demand with Realistic Resource Management Practices – Phase 2: Design a Realistic Resource Management Process

This phase of the blueprint, Balance Supply and Demand with Realistic Resource Management Practices, will help you articulate a new resource management strategy and build...

Balance Supply and Demand with Realistic Resource Management Practices – Phase 3: Implement Sustainable Resource Management Practices

This phase of the blueprint, Balance Supply and Demand with Realistic Resource Management Practices, will help you set up a pilot to test the new resource management...
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