CIO - Storyboard
Topics
Implement IT Chargeback – Phase 4: ReviseIn the revise phase, you will gather and analyze feedback from business owners. Necessary modifications will be made to the chargeback model and the implications will be... |
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Create an IT View of the Service Catalog – Phases 1-4This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service. |
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Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific TechnologyThis phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog. |
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Create an IT View of the Service Catalog – Phase 4: Determine People & ProcessThis phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting... |
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Master the Art of Stakeholder Management in Small Enterprise Environments StoryboardStakeholder management is not a one-off project and is always relevant to your department. |
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Establish a Foresight Capability – Phase 1: Signal GatheringA signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better... |
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Establish a Foresight Capability – Phase 2: Trends and DriversTrends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be clusters... |
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Establish a Foresight Capability – Phase 3: Scenario BuildingScenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will help... |
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Establish a Foresight Capability – Phase 4: Idea SelectionApply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty. |
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Create a Service Management Roadmap – Phase 4: Build the RoadmapThis phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms. |
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