CIO - Storyboard

Storyboard: Set Meaningful Employee Performance Measures

Effective employee measures are a key element of any organization’s performance management program. However, finding the right mix of measures to accurately capture...

Storyboard: Handling Difficult Conversations

Many managers struggle when it comes to handling difficult conversations. Learn to stop avoiding and start facing difficult conversations with your direct reports.

Storyboard: Build an IT Succession Plan

Losing employees in key roles without adequate preparation for their departure hinders productivity, knowledge retention, relationships, and opportunities. Implement...

Storyboard: Help Managers Inform, Interact, and Involve on the Way to Team Engagement

Employee engagement on the team level should be owned by those who have the greatest impact on employees’s daily lives – their managers.

Storyboard: Lead Staff through Change

Focus is often first placed on figuring out the operational and process changes, leaving the people aspect until the end. This is the biggest mistake a manager can make...

Storyboard: Select Strategically-Aligned Leadership Competencies

Setting leadership performance standards is a crucial first step to developing strong leaders. Boost your leadership bench strength by identifying leadership competencies...

Storyboard: Manage Stakeholder Relations

Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.

Storyboard: Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...

Storyboard: Establish an Effective System of Internal IT Controls to Mitigate Risks

This Blueprint will help you establish a well-designed system of internal controls that helps the IT department operate as intended by mitigating its greatest risks.

Storyboard: Mitigate Key IT Employee Knowledge Loss

Info-Tech’s five step process to build a fit-for-purpose IT Knowledge Transfer Roadmap allows you to tailor your knowledge transfer plan to any size organization across...
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