CIO - Solution Sets

Create an IT Sourcing Strategy

Strategic sourcing is critical to IT’s ability to provide solutions, yet this discipline is often overlooked. Many IT organizations approach sourcing as one-off decisions...
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Revive Your Risk Management Program With a Regular Health Check

This blueprint seizes the momentum you created by building a robust IT risk management program, and creates a process for conducting periodic health checks and embedding...
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Unleash the True Value of IT by Transforming Into a Service Provider

IT does a poor job articulating its value to the business and orienting itself as a service provider. This is because IT focuses on the technical perspective of their...
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Apply Strategic Foresight to Enable IT-Led Growth

An innovative CIO must identify relevant trends early and respond to them quickly. By applying strategic foresight, CIOs can help their organizations become more...
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Establish an Effective IT Steering Committee

This Info-Tech blueprint will walk you through the process of structuring an IT steering committee with the appropriate membership and responsibilities, defining your IT...
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Train Managers to Strengthen Employee Relationships to Improve Engagement

Managers have the greatest impact on their team's engagement due to the closeness of the working relationship. Make significant improvements to manager relationships to...
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Master the Art of Stakeholder Management in Small Enterprise Environments

Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...

Create an IT View of the Service Catalog

Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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Implement IT Chargeback

IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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Move from Firefighter to Reliable Operator

IT departments in a firefighting state can’t gain control of their operations, deliver acceptable levels of service to the business, or sustain stability for...
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