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An innovative CIO must identify relevant trends early and respond to them quickly. By applying strategic foresight, CIOs can help their organizations become more...
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Managing organizational design (OD) changes effectively is critical to maintaining IT service levels and retaining top talent throughout a restructure. Yet many...
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To successfully reap the benefits of working in teams, organizations must focus on effective transition through the four phases of the team lifecycle: Forming, Storming,...
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Setting meaningful employee performance measures is a critical component of performance management. Set employees up for success by implementing measures that are...
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Traditional IT operating models tend to be static, and are not equipped to deal with evolving business needs. Organizations today have to adapt to a growing number of...
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Mentoring can be more than a senior-junior power relationship. Use this solution set to amp up your program to support the development of quality learning relationships.
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Managers are often too busy focusing on process elements of change; as a result, they neglect major opportunities to leverage and mitigate staff behaviors that affect the...
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Key roles hold an organization’s most valued knowledge and skills. In the worst cast scenario, a key employee’s departure results in loss of valuable knowledge, core...
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Acquiring the best talent relies heavily on an effective interviewing process, which involves the strategic preparation of stakeholders, including interviewers. Asking...
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