CIO - Blueprints

Evolve Your Business Through Innovation

While the impacts are still highly uncertain, there are tactics that innovation teams can be pursuing to help their organizations through this period and into a more...

IT Service Management Selection Guide

Regardless of organization size, there are benefits to having an ITSM solution that allows you to mature processes and continually improve your IT Operations practice....
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IT Diversity & Inclusion Tactics

Communicate diversity and inclusion concepts and expectations to managers, shift employee mindsets towards inclusion, and examine work practices.

Leading Through Uncertainty Workshop Overview

This program is for all IT leaders who are accountable for managing employees through times of uncertainty that have the potential of derailing productivity and engagement.

Leadership Workshop Overview

This program is for all IT people leaders who lead functions, oversee resource distribution, build engagement, and enhance productivity.

2022 Tech Trends

The post-pandemic pace of change continues to accelerate as the economy rapidly becomes more digital. To keep pace with shifting consumer expectations, CIOs must help the...
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Set Meaningful Employee Performance Measures

Employee performance measurement is vital to the performance management process. It is informed and impacted by a range of HR activities, including recruitment,...
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Initiate Your Service Management Program

Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Create an IT View of the Service Catalog

Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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Define Your Digital Business Strategy

A value-driven approach to digital transformation that allows you to identify what aspects of the business to transform, what technologies to embrace, what processes to...
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