Investigate Data Integration Tools

This video will give you some insight into what data integration tools can do for you today, as well as what tiers of solutions are available and some caveats when...

IT Steering Committees in Municipal Settings

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and allocating resources...

Application Integration Method Selection Tool

Use this tool to find the ideal integration method for each of the organization's integrations.

SharePoint Business Analyst

The responsibilities of the SharePoint Business Analyst will include working with all stakeholders (including business leaders and end users) to analyze business needs...

Visual Designer

The Visual Designer is responsible for the end-to-end process of transforming complex product requirements into visually stunning and highly functional user interfaces.

Customer Service Knowledge Manager

To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...

CSM Platform Vendor Demo Script Template

Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their...

Case Study: HHS

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Hamilton...

How do you manage SaaS apps and vendors, AND keep data secure and confidential?

Manage SaaS applications and vendors without compromising security, and retain an excellent user experience.

Data Archiving Policy

The data archiving policy will outline the responsibilities for appropriately preserving and protecting corporate data.
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