Customer Service Initiative Scoring and Roadmap

This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning, prioritizing,...

Release Management Maturity Assessment

This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.

BI Project Charter Template

Ensure the BI project receives the appropriate resources, funding, and approval by using the BI Project Charter Template.

BI Strategy Project Tracking Tool

Keep track of the progress of the enterprise-wide deployment of BI using the BI Strategy Project Tracking Tool. This tool enables organizations to monitor timelines, issue...

Project Metric Tracking Tool

Proper benefits tracking and monitoring plays a critical role in ensuring that expected benefits are realized after a project is implemented.

Application Maintenance Business Analyst

The Application Maintenance Business Analyst’s role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders, be they customers...

Build a Software Quality Assurance Program

Organizations are driving toward faster delivery cycles using Agile and DevOps practices. Building a software quality assurance program that aligns with these methodologies...
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QA Strategy Template

A QA strategy document defines the approaches and practices to achieve your organization’s testing objectives and product success criteria. Ideally, this document is...

Spread Best Practices With an Agile Center of Excellence

As use of Agile grows in your organization, its benefits can be stifled by inconsistent practices and friction with existing management and governance structures. Establish...
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Master Contract Review and Negotiation for Software Agreements

Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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