ROI Calculator Worksheet

Measuring project performance, and calculating ROI, will help you halt failing projects before they consume additional resources. Use this worksheet to help you make your...

User Acceptance Test Checklist

Use this checklist to help you control and manage the user acceptance testing process.

Request for Change Form

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

Wholesale/Retail: ERP Evolution Driven by the Little Guy

The wholesale/retail industry continues to embrace the rewards of Enterprise Resource Planning (ERP). Fueled by small and mid-sized enterprises (SMEs), the ERP market...

Boost Project Communication: Establish Knowledge Transition Points

Effective communication within a project team contributes to overall project success. Lengthy project duration, increased work effort, and multiple project sites may...

Building a Better E-mail Acceptable Use Policy

Avoid lawsuits, penalties, and misunderstandings by clearly defining acceptable use of e-mail for both employees and the enterprise. Define retention periods, set privacy...

Set Your Sights on the Six Software Testing Targets

IT managers with a desire to understand software testing can quickly become overwhelmed by the various types of testing, all seeming equally important. However, when...

Info-Tech's Guide to the Interview Process

The behavioral interview is the culmination of the recruiting process. It provides an opportunity for the enterprise to get to know a candidate and learn more about how...

Crafting Retention Schedules: A Crucial Step in Records Management

A records retention schedule is a crucial input to document management and Information Lifecycle Management (ILM) initiatives. Developing a schedule requires...

Exchange Server: Hosted or In-House?

Enterprises facing an Exchange upgrade often make the mistake of assuming an in-house upgrade path is the only option. Let the possibility of transferred risk, service...
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