Applications - Tools
Topics
Initiative Roadmap ToolThe Initiative Roadmap Tool is used to organize and monitor project work. Project milestones and tasks can accurately be planned out. Once the project begins, real-time... |
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CRM Use-Case Fit Assessment ToolUse this tool to help build a CRM strategy for the organization based on the specific use case that matches your organizational needs. |
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SaaS TCO CalculatorThis Total Cost of Ownership (TCO) calculator provides enterprises with a framework for comparing the Software-as-a-Service (SaaS) delivery model with the traditional... |
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Software Quality Assurance Optimization Roadmap ToolUse this tool to prioritize, document, and schedule the optimization initiatives for improving your SQA practice. |
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Product Roadmap ToolAn optional tool to help you build out and visualize your first roadmap. |
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Collaboration Platform RFP Scoring ToolAfter responses to an RFP have been received, enterprises considering collaboration platforms need a way to compare potential solutions. Use this RFP scoring tool to record... |
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Data Governance Communication Tracking and Planning ToolUse this tool to track and plan formal communication events for the organization's data governance program. |
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Customer Service Business Process Shortlisting ToolThis tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer service... |
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Customer Service Systems Strategy ToolThis tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for... |
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Track and Measure Benefits ToolThe Track and Measure Benefits Tool is used to monitor and track if the desired benefits have been met. Deviations in benefits are documented so a remedial action plan can... |
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