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An optional tool to help you build out and visualize your first roadmap.
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After responses to an RFP have been received, enterprises considering collaboration platforms need a way to compare potential solutions. Use this RFP scoring tool to...
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Use this tool to track and plan formal communication events for the organization's data governance program.
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This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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The Track and Measure Benefits Tool is used to monitor and track if the desired benefits have been met. Deviations in benefits are documented so a remedial action plan...
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Use the IT Integration Roadmap Tool to track key elements during the M&A discovery, integration planning, and execution phases.
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The Impact Analysis Tool helps project managers determine the business value and technical complexity scores for every application being assessed for its rationalization...
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Use this tool to help build a WEM strategy for the organization based on the specific use case that matches your organizational needs.
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This template will help you create an effective licensing position and determine your compliance position.
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