|
Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
|
8
|
|
Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
|
8
|
|
Info-Tech conducted its own market evaluation of thirteen ERP solutions. Use this tool to narrow the vendors down to a shortlist of solutions that best satisfy the...
|
8
|
|
Documenting defects during user acceptance testing can aid in quick issue resolution. Use the user acceptance testing defect log to track and record defects are they are...
|
8
|
|
The Data Integration Build vs. Buy TCO calculator provides enterprises with a framework for comparing the cost of hand-coding to that of buying a new software package.
|
8
|
|
IT leaders looking to determine for an enterprise collaboration solution need to define specific use cases or they risk spending money on a tool that users ignore....
|
7
|
|
Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
|
7
|
|
Use this assessment tool to identify and document the most critical data to your organization that can be defined as master data. In addition, identify some potential MDM...
|
7
|
|
Use this tool to find the ideal integration method for each of the organization's integrations.
|
7
|
|
Enterprise Resource Planning (ERP) projects involve a variety of different steps. Info-this tool enables users to assign resources and track the completion status of a...
|
7
|
