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Organizations are under greater pressure to engage a growing customer audience that will potentially access, use and buy products and services via mobile devices. Use this...
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Use this customizable template to map the data flows that will be occurring between databases, applications, and cloud services.
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Documenting defects during user acceptance testing can aid in quick issue resolution. Use the user acceptance testing defect log to track and record defects are they are...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring...
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The Data Integration Build vs. Buy TCO calculator provides enterprises with a framework for comparing the cost of hand-coding to that of buying a new software package.
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Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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IT leaders looking to determine for an enterprise collaboration solution need to define specific use cases or they risk spending money on a tool that users ignore. Leverage...
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Taking stock, or mapping out an existing data inventory terrain is important to understand where the organization is strong, and where there are gaps. This identification...
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The current release of SharePoint 2010 poses the question to IT leaders whether to upgrade from the current version of SharePoint or wait. Leverage this tool to determine...
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