Applications - Tools

Roles and Responsibilities Management Tool

Use this tool to help assess capabilities and allocate resources across application development teams, management, IT, and vendor management areas of your organization.

Scrum Burndown Tool

This tool is designed to track your points burndown after each day of your sprints.

Big Data Project Plan Tool

Your initial big data rollout is composed of three steps: assessing readiness, building your team and big data stack, and monitoring its performance. This tool will...

Project RACI Chart

The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...

Customer Service Business Process Shortlisting Tool

This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...

Customer Service Systems Strategy Tool

This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...

Customer Service Initiative Scoring and Roadmap

This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...

Mobile ERP Opportunity Assessment Tool

This tool performs a three-stage gate analysis about your mobile ERP decision. After completing the tool, you will have a go or no go decision, a recommended path to...

Master Data Management Readiness Assessment Tool

Use this assessment tool to determine if your organization is in need of MDM and if the culture surrounding your data is ready for a MDM strategy in the areas of people,...

Master Data Management Business Needs Assessment Tool

Use this assessment tool to identify and document the most critical data to your organization that can be defined as master data. In addition, identify some potential MDM...
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