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After responses to an RFP have been received, enterprises considering collaboration platforms need a way to compare potential solutions. Use this RFP scoring tool to...
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Application integration (AI) tools help organizations transition away from the traditional point-to-point, hand-coding practices that were once standard in AI strategies....
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This tool will help assess if the organization is ready to develop a mobile application. Though the mobile space is ubiquitous, it is imperative that organizations assess...
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Use this tool to track and plan formal communication events for the organization's data governance program.
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The Social Media Service Selection Tool is designed to help organizations determine the most appropriate social media services for their business needs.
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This tool provides IT managers with an objective assessment of the current state of their organization's social analytics environment and offers recommendations for those...
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Without a properly prepared organization, mobile development can wreak havoc on existing development, testing, and deployment processes. Document and define the required...
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This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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This tool is designed to track your points burndown after each day of your sprints.
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