Applications - Templates & Policies

Create Personas to Drive Omnichannel Requirements Template

Use this persona template to identify key customer personas for e-commerce and other channels.

Mobile Device Remote Wipe Waiver Template

Having the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document...

Business Process Automation Playbook

Use this template to define the guide for your process automation.

Process Interview Template

Use this template as a guide for conducting interviews regarding the viability of processes within your organization.

Process Mapping Guide

Use this step-by-step guide to understand the best practices surrounding process mapping.

Buyer Persona Creation Template

This template accompanies the Create a Buyer Persona and Journey blueprint and is used to run a buyer persona attribute capture session with colleagues.

Buyer Persona and Journey Summary Template

This template accompanies the Create a Buyer Persona and Journey blueprint and is used to cut and paste findings from the Buyer Persona Creation Template and/or the Buyer...

Supplementary RFx Material

This is an example of a RFI/RFP to select an ERP implementation partner.

Solution Architecture Template

Use this template to help you document all architectural decisions made during the exercises.

Deliver Digital Products at Scale Workbook

Use this workbook to capture the results from several exercises in the blueprint Deliver Digital Products at Scale.
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