Applications - Templates & Policies

Vendor Communication Management Plan

Most SaaS purchases involve a broad range of stakeholders -- create and implement a plan to ensure effective communication throughout the negotiation process.

Release Management Process Standard Template

Use this template to document your release processes, roles and tools of your release management standard.

Software Business Use Case Template

Document both functional and non-functional requirements before starting any software purchase. Make sure you know what the business needs and why.

Contract Negotiation Tactics Playbook

There are a host of different negotiation strategies – understand available tactics and which one to use depending on the circumstances.

Software Buyer's Checklist

This template provides a standardized set of steps to follow when negotiating software license agreements for your organization.

Software Quality Assurance Assessment Workbook

Use this template to document exercise outputs of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach.

Text-Based Customer Support Acceptable Use Policy

Use the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use) of...

Process Interview Template

Use this template as a guide for conducting interviews regarding the viability of processes within your organization.

ERP Strategy Stakeholder Interview Guide

This template will help you gather information from stakeholders during the ERP Operational Assessment project phase of the Develop an Actionable ERP Strategy and Roadmap...

ILM Program Manual Template

Use this template to organize the elements of your information lifecycle management project and overall program.
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