Applications - Templates & Policies

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

Requirements Gathering Process Flow Diagram Template

This template will assist organizations in mapping their requirements gathering process. It comes prepopulated with a standard requirements gathering process, but can...

Request for Proposal (RFP) Template

Use this template to issue a Request for Proposal.

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

CRM Request for Proposal Template

Request for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...

Request for Change Form

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

Routine COTS Application Maintenance Policy

Over the course of an application's lifecycle, maintenance costs will comprise the majority of total cost of ownership. An Application Maintenance Policy should be in place...

Application Maintenance Workflow Template

This app maintenance workflow template provides flowcharts for managing defects, upgrades, and patches. Use this document to establish maintenance processes specific to...

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

Dress Code Policy

The dress code policy outlines appropriate and inappropriate work attire.
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