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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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This storyboard will help you a conduct comprehensive assessment of your development environment in order to alleviate your bottlenecks, achieve quicker time-to-release,...
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This storyboard will help you redline and negotiate a contract for a SaaS agreement, resulting in significant cost savings.
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Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.
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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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This storyboard will help you follow a structured approach to select an MMS that is the right fit for your organization.
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This storyboard will help you build a tailored application rationalization framework to meet your specific goals and limitations, as well as initiate an application...
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Use this phase of the blueprint, Build a Rationalization Framework, to define the motivations, goals, and scope of your rationalization effort. Build the action plan and...
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Use this phase of the blueprint, Build a Rationalization Framework, to understand the core assessments performed in application rationalizations and define your...
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Use this phase of the blueprint, Build a Rationalization Framework, to test your application rationalization framework using Info-Tech’s toolset on your first Iteration,...
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