Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in...
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Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Product ownership is not one-size-fits-all or static. It must be tuned and structured to meet the delivery needs of your organization and the customers it serves. Create...
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Value drivers are actionable success factors that align to enterprise goals. This blueprint gives you a balanced value framework to prioritize project, product, and...
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Dependencies upon the business to provide product delivery goals can generate logistical, integration, and communication challenges that will create process bottlenecks...
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Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
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Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and...
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COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However,...
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Estimates inform and support key business, product, and delivery decisions. Unrealistic expectations are placed on these estimates despite knowing these values are or...
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Application selection is a critical activity for IT departments. Implement a repeatable, data-driven approach that accelerates application selection efforts.
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