Applications - Solution Sets

Select and Implement a Human Resource Information System

Follow a structured, accelerated approach to launch your HRIS project, filling in knowledge gaps in an organized way that prepares your organization to make an informed...
  • guided implementation icon

Optimize Social Media Strategy by Service

Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
  • guided implementation icon

Select and Implement a Customer Service Management Solution

Not everyone’s customer service needs are the same. These needs drive out different categories and niches within the customer service management (CSM) software market...
  • guided implementation icon

Select and Implement a Web Experience Management Solution

A company’s web presence is its front face to the world. Ensuring you have the right suite of tools for web content management, experience design, and web analytics is...
  • guided implementation icon

Master Contract Review and Negotiation for Software Agreements

Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
  • guided implementation icon

Select a Business Process Management Tool

You need to select a BPM tool for your organization. You must determine what processes, if any, would benefit from automation via BPM. You must understand the vendor...
  • guided implementation icon

Govern and Manage an Enterprise Software Implementation

Don’t outsource your brain. Plan for risks, and assume greater accountability over your project in order to overcome common software implementation pitfalls.
  • guided implementation icon

Mobilize the Workforce by Mobilizing ERP

ERP systems are implemented to improve efficiency in business processes, but organizations often do not realize the gains they hope for. Mobilizing your ERP system will...
  • guided implementation icon

Build a Software Quality Assurance Program

Products are the lifeblood of an organization, and stakeholders expect they are developed and maintained with the utmost quality and care. A formal and standardized QA...
  • guided implementation icon

Gain Real Insights with a Social Analytics Program

Social analytics are indispensable for gaining real-time insights across marketing, sales and customer service. Use social analytics to tap into the "world's largest...
  • guided implementation icon
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us