Applications - Blueprints

Automate Work Faster and More Easily With Robotic Process Automation

Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in...
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Enable Omnichannel Commerce That Delights Your Customers

Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Mature and Scale Product Ownership

Product ownership is not one-size-fits-all or static. It must be tuned and structured to meet the delivery needs of your organization and the customers it serves. Create...
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Assess the Value Drivers Within Your Solutions

Value drivers are actionable success factors that align to enterprise goals. This blueprint gives you a balanced value framework to prioritize project, product, and...
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Extend Agile Practices Beyond IT

Dependencies upon the business to provide product delivery goals can generate logistical, integration, and communication challenges that will create process bottlenecks...
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2020 Applications Priorities Report

Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...

Streamline Application Management

Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and...
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Adapt Your Customer Experience Strategy to Successfully Weather COVID-19

COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However,...

Estimate Software Delivery With Confidence

Estimates inform and support key business, product, and delivery decisions. Unrealistic expectations are placed on these estimates despite knowing these values are or...
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The Rapid Application Selection Framework

Application selection is a critical activity for IT departments. Implement a repeatable, data-driven approach that accelerates application selection efforts.
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