Applications - Solution Sets

Enable Omnichannel Commerce That Delights Your Customers

Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Application Portfolio Management Foundations

This blueprint will help you streamline and rationalize Application Portfolio Management by following our four-phase methodology: Lay Your Foundations, Improve Your...
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Modernize Your SDLC

The software development lifecycle (SDLC) is a necessity for the successful delivery of feature, change, and project requests. Efficient and effective SDLC practices are...
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Build a Better Product Owner

This blueprint focuses on product owner and service owner roles and developing the people in these roles. Many product/service owners operate under an incomplete set of...
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Build a Value Measurement Framework

This blueprint will take you through how to build a value measurement framework that helps application leaders prioritize their products and services with value scores...
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Extend Agile Practices Beyond IT

Dependencies upon the business to provide product delivery goals can generate logistical, integration, and communication challenges that will create process bottlenecks...
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2020 Applications Priorities Report

Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...

Streamline Application Management

Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and...
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Adapt Your Customer Experience Strategy to Successfully Weather COVID-19

COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However,...

Estimate Software Delivery With Confidence

Estimates inform and support key business, product, and delivery decisions. Unrealistic expectations are placed on these estimates despite knowing these values are or...
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