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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
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SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
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The devil is in the details: ensure you have a strong roadmap of enabling applications and technologies to support the enterprise digital strategy once it has been created.
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Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate marketing solution by utilizing...
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Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in...
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This blueprint reviews Info-Tech’s business-centric definition of augmented reality, as well as the technology’s key benefits and how it will impact a variety of...
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Products are the lifeblood of an organization, and stakeholders expect they are developed and maintained with the utmost quality and care. A formal and standardized QA...
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This blueprint reviews Info-Tech’s definition and the scope of the Internet of Things (IoT) and highlights three enterprise use cases for IoT across proactive customer...
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Dependencies upon the business to provide product delivery goals can generate logistical, integration, and communication challenges that will create process bottlenecks...
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