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As use of Agile grows in your organization, its benefits can be stifled by inconsistent practices and friction with existing management and governance structures....
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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
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This blueprint will help you build on the Agile development success you have seen in small pockets of your organization, allowing you to take a coordinated approach to...
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Today, website users are demanding more features, more interactions, and more cross-platform capabilities than what were available in the past. Development teams must be...
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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The Social Media workshop provides clear, measurable improvements to your social media strategy,
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Improve application development throughput by applying lean principles to help your organization implement source code control, automated build, and continuous integration.
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Organizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the...
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