List Internal Requirements for Electronic Document Management Success

An effective Electronic Document Management (EDM) solution enables enterprises to improve information management and achieve numerous business advantages. But a solution...

Gradual Makeover: Electronic Document Management Edition

Any successful Electronic Document Management (EDM) initiative develops gradually, according to a defined business strategy. Determine business requirements for EDM to...

Offshore IT Service Trends: Is a Foreign Affair in Your Future?

Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...

Select an E-mail Archiving Solution with Confidence

The e-mail archiving market is a confusing mixture of storage vendors, compliance and e-discovery vendors, security vendors, and e-mail platform vendors. To complicate...

Mid-Market ERP Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of thirteen ERP solutions. Use this tool to narrow the vendors down to a shortlist of solutions that best satisfy the...

Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

Customer Service Knowledge Management Platform Vendor Shortlist Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.

CSM Platform RFP Template

A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...

Five Bad Habits of Application Developers

Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...

Open Source Software Catalog 2010

Open source software may benefit the enterprise, but first the enterprise must discover what tools exist. To get started, check out the Optaros EOS Directory Web site,...
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