Information Architect

The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...

The Technology Pieces in the Electronic Document Management Puzzle

Growing demand for information management within IT makes Electronic Document Management (EDM) a priority for many IT leaders. EDM solutions can simplify compliance...

Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Electronic Document Management ROI Calculator

Return on Investment (ROI) calculations are an important part of any Electronic Document Management (EDM) deployment strategy. Pre-deployment ROI calculations outline...

Electronic Document Management Benefits Assessment Tool

Enterprises ready to invest in Electronic Document Management (EDM) technologies must begin slowly with solutions that benefit the most expensive business processes....

Enterprise BI RFP Scoring Tool

For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...

CRM Request for Proposal Template

Request for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...

Quick Wins Save 5% Now!

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

Test Lean and Mean with Six Software Testing Goals

IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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