Information Asset Audit Tool

Use this tool to compile the results of a comprehensive information asset audit after defining your information domains, project scope, and ILM operating model.

HR Systems Health Assessment Tool

This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.

Customer Service Management Software Selection Guide

The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...

Build a Strong Technology Foundation for Customer Experience Management

This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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CRM Suite Evaluation and RFP Scoring Tool

Once RFP responses have been received, organizations selecting a CRM Suite need a way to compare vendors across similar criteria. Use this RFP scoring tool to objectively...

Social Media Maturity Assessment Tool

Use this tool to evaluate your position on the social media maturity model and receive feedback on how to optimize your strategy.

Social Media

The Social Media workshop provides clear, measurable improvements to your social media strategy,

Drive Real Business Value with an HRIS Strategy

Organizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the...
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ECM Evaluation and RFP Response Tool

Keep vendor evaluations objective with Info-Tech's Enterprise Content Management (ECM) Evaluation and RFP response tool, and put hard numbers behind ECM vendor claims.

Adobe Max 2011 Highlights

Like previous Adobe Max conferences, Max 2011 was vibrant and hopping with the energy of many passionate developers and designers. The overall theme of the conference was...
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