Use this tool to compile the results of a comprehensive information asset audit after defining your information domains, project scope, and ILM operating model.
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This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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Once RFP responses have been received, organizations selecting a CRM Suite need a way to compare vendors across similar criteria. Use this RFP scoring tool to objectively...
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Use this tool to evaluate your position on the social media maturity model and receive feedback on how to optimize your strategy.
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The Social Media workshop provides clear, measurable improvements to your social media strategy,
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Organizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the...
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Keep vendor evaluations objective with Info-Tech's Enterprise Content Management (ECM) Evaluation and RFP response tool, and put hard numbers behind ECM vendor claims.
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Like previous Adobe Max conferences, Max 2011 was vibrant and hopping with the energy of many passionate developers and designers. The overall theme of the conference was...
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