Enterprise Applications - Tools

CSM Platform Opportunity Assessment Tool

Use this tool to assess your maturity and fit for a CSM solution.

CSM Platform RFP Scoring Tool

Use this tool to support your business in conducting an objective evaluation of the CSM vendors being considered for procurement. Consider each suite's functional...

HR Systems Strategy Roadmap Tool

This tool will help key stakeholders visualize the implementation of HR Tech Implementation initiatives on an easy-to-read timeline. Beyond serving as a mechanism for...

CRM Suite Evaluation and RFP Scoring Tool

Once RFP responses have been received, organizations selecting a CRM Suite need a way to compare vendors across similar criteria. Use this RFP scoring tool to objectively...

Social Media Maturity Assessment Tool

Use this tool to evaluate your position on the social media maturity model and receive feedback on how to optimize your strategy.

HR Systems Health Assessment Tool

This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.

Project RACI Chart

The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...

Customer Service Initiative Scoring and Roadmap

This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...

Project Metric Tracking Tool

Proper benefits tracking and monitoring plays a critical role in ensuring that expected benefits are realized after a project is implemented.

Information Asset Audit Tool

Use this tool to compile the results of a comprehensive information asset audit after defining your information domains, project scope, and ILM operating model.
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