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This phase of the blueprint, Activate Your Augmented Reality Initiative, will help you envision augmented reality's transformative potential for your organization by...
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This phase of the blueprint, Activate Your Augmented Reality Initiative, will help you communicate the steps of your initiative to your key stakeholders and understand...
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Having a well-rounded commerce strategy is essential to providing a strong customer experience. Blend traditional and e-commerce channels to allow your customers to...
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Info-Tech’s 2020 Applications Priorities Report explores five initiatives that IT should prioritize for the year that will position the organization to leap ahead of the...
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COVID-19 is a daunting threat for virtually every organization – but an updated approach to customer experience management can help ward off the worst outcomes. However,...
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Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Enterprise resource planning (ERP) is a core tool that the business leverages to accomplish its goals. Use this blueprint to strategically re-align business goals,...
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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In today’s connected world continuous optimization of HRMS, HRIS, and HCM is key to enabling your digital strategy. Human resource management systems enable and support...
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Lead scoring increases marketing ROI and sales productivity. This blueprint enables marketers to build their own scoring methodology and deliver better qualified leads to...
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