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Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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This Executive Brief will build your skills on how to price new products or adjust pricing for existing products. Disciplines made using our pricing methodology...
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This blueprint will build your skills to price new products or adjust pricing for existing ones. Disciplines made using our pricing methodology strengthen efforts to...
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Drive higher open rates, time on site, and click-through rates with buyer-relevant messaging.
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Given their proximity and daily interactions with employees, frontline managers are best suited to support employees through change. Equip frontline managers with the...
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Design an employee experience that will keep your organization competitive in the talent landscape.
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Rethink the way job descriptions are used and the process to create and update them. Support the adoption of a streamlined process to transform job descriptions from a...
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88% of marketing professionals are unsatisfied with their ability to convert leads, but poor lead conversion is just a symptom of a much larger problem with the lead gen...
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Provides guidance and tools to perform a brand diagnostic, measure performance, highlight areas for improvement, and make data-driven recommendation and decisions to fix...
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