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COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However,...
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Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
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Student information systems (SIS) are part of the core group of applications that education organizations need to manage sensitive and private student data. Selecting the...
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You need to select a BPM tool for your organization. You must determine what processes, if any, would benefit from automation via BPM. You must understand the vendor...
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Nail down the definition and capabilities of an electronic health record (EHR) system. Execute a rigorous approach to application selection to find the best solution for...
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Selecting and implementing an ERP is one of the most expensive and time-consuming technology transformations an organization can undertake. Once you have a grasp of ERP...
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Understand the fundamental capabilities of a product lifecycle management (PLM) solution and where the tool fits within your existing enterprise application portfolio....
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This blueprint reviews Info-Tech’s definition and the scope of the Internet of Things (IoT) and highlights three enterprise use cases for IoT across proactive customer...
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Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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This blueprint reviews Info-Tech’s business-centric definition of augmented reality, as well as the technology’s key benefits and how it will impact a variety of...
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