Enterprise Applications - Solution Sets

Succeed With Digital Strategy Execution

The devil is in the details: ensure you have a strong roadmap of enabling applications and technologies to support the enterprise digital strategy once it has been created.
  • guided implementation icon

Select and Implement a Social Media Management Platform

SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
  • guided implementation icon

Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
  • guided implementation icon

Select and Implement a Human Resource Information System

Follow a structured, accelerated approach to launch your HRIS project, filling in knowledge gaps in an organized way that prepares your organization to make an informed...
  • guided implementation icon

Select and Implement a Customer Relationship Management Platform

Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
  • guided implementation icon

Build a Strong Technology Foundation for Customer Experience Management

This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
  • guided implementation icon

Develop a Web Experience Management Strategy

A company’s web presence is its front face to the world. Ensuring you have a well-defined strategy in place for web content management and web analytics is critical to...
  • guided implementation icon

Select and Implement a Web Experience Management Solution

A company’s web presence is its front face to the world. Ensuring you have the right suite of tools for web content management, experience design, and web analytics is...
  • guided implementation icon

Take an Educated Approach to Developing an LMS Strategy

Build an LMS strategy based on corporate objectives and L&D goals by considering the four pillars of LMS: content, people, process, and technology.
  • guided implementation icon

Drive Real Business Value with an HRIS Strategy

Organizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the...
  • guided implementation icon
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us