Enterprise Applications - Solution Sets

Implement a Social Media Program

Most organizations understand the value of leveraging social media for customer interaction, but executing an effective strategy can be a daunting task. Successfully...

Implement a Multi-site ERP

Multi-site ERP is always a challenge. IT leaders must balance innovation within sites against a potential technical jumble of technologies, standards, and integrations.

Optimize Social Media Strategy by Service

Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
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Gain Real Insights with a Social Analytics Program

Social analytics are indispensable for gaining real-time insights across marketing, sales and customer service. Use social analytics to tap into the "world's largest...
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Social Media

The Social Media workshop provides clear, measurable improvements to your social media strategy,

Optimize Business Processes to Limit ERP Customization

This project blueprint will address common inefficiencies related to business processes that interact with your ERP system. The blueprint will help you both, prioritize...
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Mobilize the Workforce by Mobilizing ERP

ERP systems are implemented to improve efficiency in business processes, but organizations often do not realize the gains they hope for. Mobilizing your ERP system will...
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Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Build IT Capabilities to Enable Digital Marketing Success

Investment in digital marketing technology has exploded as consumers flock to digital channels like email, social networking, video, photo, and mobile apps. IT has less...
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Develop an IT Strategy to Support Sales

Sales support is a critical mandate for IT organizations. As the area of the organization that “brings home the money,” Sales must be equipped with the applications,...
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