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Use Info-Tech’s MMS Readiness Assessment Checklist to determine whether you have a sufficient foundation and strategy in place to ensure the right application is selected.
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Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.
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This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.
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Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.
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Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.
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Use this tool to record the metrics necessary to manage the success of your chatbot.
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Use this tool to determine if implementing a chatbot can create an ROI for your organization.
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Use this picklist to identify and document use cases relevant to your augmented reality initiative.
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This glossary contains important definitions associated with augmented reality.
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Use this tool to collect MMS requirements in alignment with the major functional areas of the MMS.
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