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Use this template for issuing a Request for Information (RFI).
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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
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SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.
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Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...
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The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...
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The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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